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Cookie Policy

6 MINUTE READ 04 Aug 2022

Below is information about how The Bank of London (“we”) use cookies and other similar technology on this website.

1. OVERVIEW

Our Cookie Policy should be read in conjunction with our Privacy Policy. We will update both policies from time to time.

Your privacy is important to us, so we currently only use a small number of cookies to continuously improve our website and your browsing experience. Some cookies are also essential for our website’s basic functionality.

We can place cookies and other similar technology on your device, including mobile device, in accordance with your preferences set on our Cookie Consent Manager.

2. WHAT ARE COOKIES?

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a site and allow a site to recognise your device. Cookies managed by The Bank of London only are called “first party cookies” whereas cookies from third parties are called “third party cookies” as explained below.

3. WHY DO WE USE COOKIES AND SIMILAR TECHNOLOGIES?

Cookies do a lot of different jobs, such as letting you navigate between pages efficiently, remembering your preferences and generally improving the user experience.

4. WHAT COOKIES DO WE USE?

We currently use a small number of cookies to continuously improve our website and your browsing experience. Some cookies are also essential for our website’s basic functionality.

  • Essential cookies: these are cookies without which our website cannot function. They help you access our website and each of its web pages by enabling basic functions like setting cookies. You may disable these by changing your browser settings, but this may affect how the website functions.

  • Non-essential cookies: we need your permission to hold and use these. For example, we use a third party service, Finteza, that helps assess the behavioural patterns on our website. By collecting visitors’ internet log information (such as IP address and type of browser) we can track the number of visits to each section of our website. This helps us improve the design of our website and its functionality. Please note, we do not make any attempt to find out the identities or nature of those visiting our website.

This policy describes in more detail how you can manage your cookies, the types of cookies we use and why we use them. You will always have the option to prevent some cookies from being stored, however, this could impact your experience.

Our website thebankoflondon.com and each of its web pages use two types of cookies:

  • Session cookies: these are temporary cookies that are stored only while you are browsing our website and are removed as soon as you close the browser. We use them to provide you with a better experience, for example, to avoid the re-entry of information.

  • Persistent cookies: These remain on your device even after you exit our website. We use them to recognise you when you come back and to remember your preferences. We can also use them to manage the traffic on our website efficiently and to improve your experience on our website. We store these for a maximum of 90 days.

5. THIRD PARTY COOKIES

Session and persistent cookies can be either first or third party cookies. A first-party cookie is set by us, whilst a third-party cookie is provided by a third party that is providing a particular service.

We use Finteza, a web analytics service provided by MetaQuotes LTD.The cookies used by Finteza help us to analyse how users use the website and to count the number of people who use the website. We will anonymise your IP address so that Finteza will store only an anonymised version from which you are not identifiable. However, please note that Finteza may transfer any data obtained through the use of Finteza to the US in order to balance its server usage. The US does not afford the same level of legal protections as are available in the United Kingdom, and in accepting our use of Finteza you are acknowledging that your anonymised IP address may be transferred to the United States.

The list below summaries all the cookies that we use.

Cookie Preferences (CookieConsent)  

  • Type: Essential, third-party  

  • Description: This cookie is set by our website because we use CookieBot, our cookie law compliance solution. It is set after you have seen a cookie information notice and only when you actively close the notice down. It enables our website not to show the message more than once.  This cookie is required by the IAB Europe Transparency & Consent Framework to store the user's consent.

  • Retention period: The cookie has a 90 day lifespan and contains no personal information.

Cookie Preferences (Cookiesession1)

  • Type: Essential, third-party  

  • Description: This cookie is also set by the cookie compliance solution from Cookiebot. It stores information about the categories of cookies the site uses and whether you have given or withdrawn consent for the use of each category. This enables us to prevent cookies in analytics categories from being set in the users browser, when consent is not given. It contains no information that can identify the site visitor.

  • Retention period: The cookie has a 90 day lifespan, so that returning visitors to the site will have their preferences remembered.

Finteza(_fz_uniq)  

  • Type: Non-essential, third-party performance (analytics)   

  • Description: This cookie is associated with Finteza Analytics and is used to distinguish unique users. It is included in each page request in a site.

  • Retention period: The cookie has a 90 day lifespan, so that returning visitors to the site will have their preferences remembered.

Finteza(_fz_ssn)  

  • Type: Non-essential, Third-party performance (analytics)   

  • Description: This cookie is associated with Finteza Analytics and is used to distinguish unique users’. session and campaign data for the sites analytics reports.

  • Retention period: The cookie has a less thank one day, session only lifespan, so that analytics for that session can be captured.

Finteza(_fz_fvdt)  

  • Type: Non-essential, third-party performance (analytics)   

  • Description: This cookie is associated with Finteza Analytics and is used to remember information about a visitor to the site.

  • Retention period: The cookie has a 90 day lifespan, so that returning visitors to the site will have their preferences remembered.

Finteza(_fz_gtd)

  • Type: Non-essential, Third-party performance (analytics)

  • Description: This cookie is associated with Finteza Analytics and is used to distinguish unique users’ session and campaign data for the sites analytics reports.

  • Retention Period: The cookie has a less than one day, session only lifespan, so that analytics for that session can be captured.

Finteza(tr)

  • Type: Non-essential, Third-party performance (analytics)

  • Description: This cookie is associated with Finteza Analytics and is used to remember information about a visitor to the site.

  • Retention Period: The cookie has a less than one day, session only lifespan, so that analytics for that session can be captured.

reCaptcha (_GRECAPTCHA)  

  • Type: Essential, third-party  

  • Description: This cookie is set by our website because we use reCaptcha by Google to prevent automated attacks against our site.

  • Retention period: The cookie has a less than one day, session only lifespan.

DataDog(_dd_s)  

  • Type: Non-essential, Third-party performance (analytics)   

  • Description: This cookie is associated with DataDog and is used to distinguish unique users’ session and campaign data for the sites analytics reports.

  • Retention period: The cookie has a less than 4 hour, session only lifespan, so that analytics for that session can be captured.

DataDog(dd_site_test_*)  

  • Type: Non-essential, Third-party performance (analytics)   

  • Description: This cookie is associated with DataDog and is used to test the browser for cookie support.

  • Retention period: The cookie expires instantly once the testing is complete.

DataDog(dd_cookie_test_*)  

  • Type: Non-essential, Third-party performance (analytics)   

  • Description: This cookie is associated with DataDog and is used to test the browser for cookie support.

  • Retention period: The cookie expires instantly once the testing is complete.

We regularly audit our cookie usage to ensure that we have a full list and share accurate information with you in this policy. However, it is possible we may have missed one from our list above. If you happen to find one that is being set on our site, please let us know.

6. MANAGING YOUR COOKIES

With your consent, we store non-essential cookies on your device. You can change your cookie preference at any time through the settings on your browser. This enables you to remove stored cookies by deleting them from your browser history (cache) when you leave our website. You can find more information about cookies, including how to control the use of these through your browser settings, at www.allaboutcookies.org or www.aboutcookies.org. We may revise this cookie policy at any time by amending this page. Please check it from time to time to take notice of any changes we may make.

FSCS PROTECTED

FOR YOUR PEACE OF MIND

The Financial Services Compensation Scheme (FSCS) is the United Kingdom’s independent deposit guarantee scheme, and it protects eligible deposits with authorised banks like ours.

To understand FSCS’s eligibility criteria and if you may be an eligible beneficiary, please read our downloadable FSCS fact sheet.

Image of Financial Services Compensation Scheme

MORE INFORMATION

‘Bank of London’, ‘The Bank of London’ and ‘TBOL’ are registered trading names of The Bank of London Group Limited. Our registered office is at 100 Bishopsgate, City of London, EC2N 4AG, United Kingdom. Our company number is: 12844788.

The Bank of London is a bank authorised by the Bank of England’s Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Bank of England’s Prudential Regulation Authority. Our Firm Reference Number is: 930379.

Eligible deposits with The Bank of London are protected up to a total of £85,000 (or £170,000 for joint accounts) by the Financial Services Compensation Scheme (FSCS), the United Kingdom’s deposit guarantee scheme. Due to FSCS’s own eligibility criteria some clients may not be covered.

The Bank of London is covered by the Financial Ombudsman Service (FOS), the United Kingdom’s financial dispute resolution service. Due to the FOS’s own eligibility criteria, some clients may not be eligible.

The Bank of London is registered with the Information Commissioner’s Office, the United Kingdom’s data protection authority. Our registration number is ZB049845. We collect and process information about you that may be subject to data protection laws. To understand how we collect, manage, and protect your data and information, and whom you may contact, please see our privacy policy here.

The Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging, and is a signatory of the Women in Finance Charter. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.

Whilst all reasonable care has been taken to ensure that the information provided on this website is correct, The Bank of London accepts no liability for any loss or damage caused to any person relying on any statement or omission.

‘THE BANK OF LONDON LOGO’, ‘THE BANK OF LONDON LOGO DEVICE’, ‘TBOL’ ‘TBOLClear’, ‘TBOLCore’, ‘TBOLPay’ and ‘REACH FURTHER’ are registered trademarks in the United Kingdom and other countries.

© Copyright 2023 The Bank of London. All Rights Reserved.